December 30, 2016
Feeling: really good
Had the sweetest lady come in to my shop a few minutes ago. Let me preface this a bit. Having a shop in an urban area has it's own unique set of differences from a suburban shop. I have my share of homeless and poor that come in. Physically challenged and physiologically impaired. It makes for an interesting and at times difficult moments. This past year I have really worked on the part of myself that judges each person that comes in the door. Now I still count on and pay attention to those red flags that say something may be dangerous. What I'm talking about is changing the way I view people that are not the easy customers. That need more patience. More understanding. That need to have someone patient enough to always treat them with respect until they fully understand what you're saying.
This lady was one of those. She was a customer of the optical shop across the street and saw they had moved. Even though they have a huge sign on the window with a map pointing the way to the new office (half a block away)this lady didn't understand the map. I get that. Lots of people have trouble reading maps. So I walked her to my front window and pointed to the building that housed the new office. It is probably 30 stories tall. Huge brown glass building. I almost laughed as she pointed to every building but that one asking if that was the building. She even knew the names of the other buildings just not Kettering Tower. Well with patience and some questions I figured out she didn't see well enough to see the brown building. She saw it as black. Cataracts setting in. Once she saw it she was so appreciative. I think she probably is dismissed by most people because it takes time to get things across to her. Made me feel good I was able to control my own impatience and help her. Not patting myself on the back in any way but to acknowledge that I am learning to be a better man.
I believe that is what I'm here to do. Become the best man I can. Everything else is secondary.
Things I am thankful for:
Beautiful sunny mornings
One foot in front of the other